Digital transformation essentially means using technology to create differentiating ways of doing business, in order to drive growth in new and existing markets. The implication is that digital transformation is about the realignment of – or new investment in – technology, business models, and processes, with the goal of driving increased value for both customers and employees.
However, digital transformation is about more than just this: it is also about discovering new frontiers; it’s about using innovation and technologies to drive your business forward; and it’s about finding new possibilities in an existing service so you can design and deliver a better experience for your customers. It even offers new ways of interacting with customers.
It is important to recognise the fact that digital transformation is not a single project or change, but rather an enterprise-wide restructuring that encompasses your people, your operations and your technology. In essence, you could describe digital transformation as the force that moves businesses forward.
The term ‘digital transformation’ can mean a wide range of things to a myriad of different businesses. It is for this reason that Altron offers a wide range of options under this banner, including:
By digitising workforce management – time and attendance to scheduling, planning and even workforce analytics – we can deliver an automated, AI-enhanced scheduling engine.
Microsoft Office 365
We can deliver digital workplace and productivity solutions that assist your employees with speed, accuracy, collaboration, teamwork and innovation. We provide your employees with tools to make data-driven decisions, simplifying and providing self-service tools and standardising routine processes.
With Machine Learning and Artificial Intelligence solutions we can give you a better understanding of the needs and wants of your client base, and set you up to respond faster. Our cloud solutions and platforms provide high-performance computing power that reduces your hardware costs, support and maintenance overheads. Our Apps and Infra teams help to modernise your applications, enable your DevOps processes and utilise your cloud environment in the most cost-effective way.
Data, Analytics, AI and Power BI
At the heart of every customer insight is data. We have solutions and platforms that can extract data from anywhere, consolidate and clean it, while ensuring it is secure and compliant. We can then take that data and visualise it into powerful dashboards and reports. Questions can be asked, trends can be identified, insights shared, and action can be taken. We take it even further by predicting what could happen next, so that business can plan appropriately in order to meet the demands of the customer.
When it comes to leveraging the vast quantities of data available to corporate entities in today’s data-driven world, Altron is able to assist you by applying Data Science and Machine Learning methods to this information, thereby enabling you to gain deeper insights than you were ever able to before, and in real-time as well. This means you can immediately change your approach, direction or strategy, based on this new information as you receive it.
Altron provides a Safe City Framework that offers solutions encompassing command and control, surveillance and reconnaissance, communications, cloud and intelligence, and computer aided dispatch. Further, it also includes Tetra and trunked LTE communication, video, cloud and big data, analytics, artificial intelligence, machine learning, video surveillance and IoT-based sensors and meters.
These IoT-based solutions are designed around the seven-layer World IoT Reference framework, with value-based services to end-customers. These services include gunshot detection, crowd management, weather warnings, intelligent traffic management, facial recognition, number plate recognition and many others.
From a municipal perspective, there is a continual need to improve the efficiency and quality of services delivered to citizens. This means not only complying with applicable legislation, but also digitising infrastructure and workflows, to obtain productivity gains, reduce costs and increase process efficiencies, as well as improving customer experience and the quality of services delivered. With the installation of smart water and electricity meters at consumers and within network junctions, it will be possible to detect things such as consumption, unauthorized usage, water leaks, transformer overloads and unsafe conditions in real-time. This will enable municipalities to pro-actively dispatch teams to maintain and repair infrastructure even before citizens call to report a problem and so increase service delivery.
In much the same way as IoT can be industrialised, so too can it be used for more basic services, such as providing support to the multitude of self-service machines in the market today, including ATMs, kiosks and mobile payment facilities.
Here, IoT offers you the promise of both improved security and predictive maintenance, whereby sensors are added to these self-service devices, with the aim of monitoring specific, critical issues, including raising an alarm when someone is trying to tamper with the machine. More crucially, the sensors can warn you about aspects such as humidity, climate control, vibration and noise. By providing early warning that the temperature of the machine or the cargo being carried is too high or too low, or that some part within it may be defective, it becomes possible to offer proactive and preventative maintenance as part of the service.
At Altron, we understand exactly how important security is, particularly in a rapidly evolving and digitally transforming world. Whether it is cloud security, threat detection, identity, policy and access management, or any other type of critical security you require, we can help solve your challenges.
We realise the importance of security as a foundation component for all IT platforms and systems, and understand that the increased use of cloud services and mobile devices demands a new approach to this important aspect of IT. Thus, our focus is on empowering our customers to deploy innovative solutions that are suitable for the fourth industrial revolution and the increasing integration between people and digital technologies.
It goes without saying that in today’s business environment, the customer is king, which means that your customer data is your most important digital asset. Securing this data – as well as your IT systems infrastructure – while still delivering an excellent user experience, is not something you should attempt alone. You need a trusted partner.
Altron Security has the knowledge, skills and solutions to deliver world-class Identity Security solutions that cater to your every need. We are experts in controlling access to your legacy systems and understand how your security must evolve as you embark on your Digital Transformation journey.
Digitisation is of vital importance today, as it is only through such transformation that you can accommodate disruptive technologies like AI, the Cloud, IoT, machine learning and robotics – offerings that are key to effectively building innovative customer propositions around big data and real-time B2B relationships.
It is clear that modern users want 24/7 access, from any device, anywhere, and your organisation must evolve to match the changing behaviours exhibited by this new generation of customers. Understanding this, Altron Security implements Modern Identity Services to ‘clean up’ fragmented user account silos.
We enable central services for your employees’ and partners’ user accounts and their associated access. And we leverage federation, access management, strong authentication, authorisation engines and machine learning to create a set of services that can be used by all software developers.
We also seek to create common identity security services for both your workforce and your consumers, by focusing on agile solutions that make standards-based identity protocols available for Consumer Identity Management – by leveraging services for authentication, multi-factor, authorisation and personalisation.
At its core, Altron Security offers independent advice and delivers professional service through an exceptionally talented and skilled team of employees, taking guidance from our committed and long-term business partners, where needed.
While digital transformation is creating a faster, better and more connected business world, the downside is that cyber-criminals are leveraging digitisation as a means to commit ever more nefarious acts. As these cyber-attacks become more sophisticated and harder to detect, so organisations need to turn to a partner with specialist skills and resources to help them to protect their vulnerable business information – CyberTech is that trusted partner.
We provide cost effective cryptographic solutions that will enable you to encrypt your data and transactions remotely or locally. This delivers the ultimate level of data security in today’s highly vulnerable environments.
In addition, we offer intelligent 24/7 monitoring services that can predict and prevent system downtimes, thus significantly improving system performance and its associated business cost. At the same time, we can implement cost-effective intrusion prevention systems (IPS) and firewall services, while providing your business with the vital skills and knowledge required to manage your existing technology and keep pace with the rising complexity of threats and cyber-attacks.
While digitisation improves business operations immensely, it also creates a host of new potential attack vectors. To this end, CyberTech’s monitoring service provides comprehensive controls and alerts that conforms to the necessary security standards and give clients the desired peace-of-mind.
At CyberTech, we provide world-class security expertise, threat intelligence and automation, resulting in a higher level of efficiency achieved, which in turn assists our clients in responding to incidents more rapidly and successfully. We also offer a one-stop solution for automated discovery, expiry alerting, renewal, provisioning and revoking of digital certificates across networks including servers, clients and analogue to digital converter (ADC) devices.