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Enhanced safety 

in high-risk environments

Improved efficiency  

for field technicians

Secure transport 

of valuable goods

Bernardus Bouwer | Managing Director - Blink Logic

“There's much more visibility. We can proactively manage our field force and change the driver behaviour to minimise risk and accidents.”

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Client

Hungry Lion

Location

Johannesburg, South Africa

Type of industry

Quick Service Restaurant

Business Unit

Digital Business

About Blink Logic

Blink Logic forms part of Mobax Telecoms International (Pty), a leading African telecommunication group based in South Africa. With a track record of 25+ years, the company and its subsidiaries are widely recognised for providing high quality, professional engineering, project and technical support to telecommunication network operators and corporate clients throughout Africa. 

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Field technicians operating in

remote and high-risk environments

are vulnerable in transporting valuable goods.

The business challenge

With over 25 years of experience in servicing mobile towers in rural areas, the Blink Logic team faces daily challenges related to field technician safety and operational efficiency. These challenges include risks from criminal activities and hazardous road conditions, necessitating innovative solutions to ensure employee safety and asset protection. Field technicians encountered threats such as theft of equipment, phones, and vehicles, along road conditions and criminal activities prevalent in remote areas.

"Driver behaviour plays a crucial role in preventing accidents, damages and fatalities on the road. The aim is to prevent or at least reduce the loss of lives and fleet damages by proactively monitoring driver behaviour to assist with the corrective actions being applied in real time."

Grant Fraser  |  Group Managing Director – Netstar

The solution

Blink Logic utilised AI and fleet telematic tools to proactively manage driver behaviour and pre-emptively mitigate potential risks for their team. Bolstered by real-time, expert monitoring, these systems monitor driver behaviour, alerting operators to potential risks like drowsiness, distraction, or impaired driving. Integrated with advanced driving assistance systems, these solutions provide historical telemetry data to optimise fleet management and enhance safety measures.

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The benefits

Blink Logic's commitment to the safety of its field technicians in remote and high-risk environments is exemplified by its adoption of Netstar's Global Fleet Bureau support and advanced AI camera systems. These systems play a crucial role in ensuring the well-being of Blink Logic's team by continuously monitoring driver behaviour in real time, detecting early signs of potential risks such as fatigue, distraction, or unsafe driving practices. This proactive approach allows Blink Logic to intervene promptly, significantly reducing the likelihood of accidents and incidents on the road.

Furthermore, Blink Logic leverages Netstar's AI solutions to enhance the efficiency of its fleet management operations. By analysing historical telemetry data and real-time metrics, Blink Logic gains valuable insights into vehicle usage patterns, fuel consumption, and maintenance needs. This data-driven strategy enables Blink Logic to optimise routes, schedule maintenance proactively, and allocate resources more effectively, ensuring that their operations run smoothly and cost-efficiently.

In addition to improving safety and operational efficiency, Blink Logic benefits from substantial cost savings by utilising Netstar's AI-driven solutions to mitigate potential losses from theft and damages. The real-time monitoring capabilities of the AI cameras empower Blink Logic to detect suspicious activities or unauthorised access to vehicles or equipment swiftly. By receiving instant alerts and taking immediate action, Blink Logic minimises the risk of theft and significantly reduces the financial impact of such incidents, demonstrating their proactive approach to safeguarding their assets and resources.

"The Netstar Global Fleet Bureau allows us to deliver unprecedented functionality and service levels to our customers. It enhances driver and vehicle safety through, for example, a detailed event occurrence book to fleet managers facilitating preventative and immediate remedial action, including live video monitoring of incidents from dispatch to door"

Grant Fraser  |  Group Managing Director – Netstar.

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