Customer Success Stories

Altron and Aurum Institute

18 June, 2025

0+ Customers served

Arshad Hassim, Group CFO – Aurum Institute

“It was very important to have a partner that could work with us. And Altron Digital Business really demonstrated that ability to support us.”

About the Aurum Institute

The Aurum Institute is a rapidly growing African health organisation with over 4 000 employees.

With a unique focus on improving global health through research and the practical application of evidence-based policies, Aurum operates across a broad spectrum, including:

Generating research
Delivering healthcare services in collaboration with governments, the private sector, and civil society.

Watch their #epicdata story

The business challenge

Due to its rapid expansion, Aurum encountered challenges, including managing a complex network of disparate systems across multiple locations. This fragmented IT infrastructure hindered efficient operations and impeded the timely provision of accurate information to stakeholders such as funders, auditors, and internal teams.

"One of the key things that we noticed very early on was the ability to access data and to access information. One of the key wins for us as an example with our external audit was to be able to provide our auditors with read access to the system to ensure full transparency to the auditors to access information as and when they see fit. That has made the audit process so much more streamlined and much more efficient."

Arshad Hassim, Group CFO Aurum Institute

The solution

To address these challenges, in partnership with Altron Digital Business, Aurum Health Institute implemented Microsoft Dynamics 365. This centralised platform consolidates data from various sources, including financial, patient, and research data and aligns with the organisation's broader digital transformation strategy.

Aurum partnered with Altron Digital Business to effortlessly transition its complicated and fragmented systems into one powerful ERP system.

The benefits

The ERP implementation delivers several benefits for Aurum, including:

Enhanced data accessibility and analysis
Improved financial management
Robust support for research activities

Microsoft Dynamics 365 enables Aurum to automate more business processes and consolidate technologies, streamlining the organisation and enabling it to deliver its strategy better.

Aurum aims to strengthen decision-making, meet regulatory requirements, and improve patient care in communities globally by improving data management.

Working collaboratively, Altron Digital Business provides ongoing support and innovation to maximise the Aurum ERP potential.

While the initial implementation focussed on improving Aurum’s financial and operations systems, the powerful impact of Microsoft Dynamics 365 has resulted in the company expanding the ERP system into their HR and research operations to build a more integrated and organised company.