Johannesburg and Atlanta – Altron Managed Solutions (Altron MS), a subsidiary of JSE-listed technology company Altron, and NCR Corporation (NYSE: NCR), a global enterprise technology provider for the financial industry, are providing Capitec Bank Holdings Limited 100 NCR SelfServ 84 cash-recycling ATMs this year, in addition to ongoing software and service support.
Chad Baker, Altron MS managing director, said, “we partnered with NCR to trlal three ATMs in a branch last year. A year later, we are proud to have earned Capitec’s confidence in our capability to deploy 100 ATMs across Capitec branches countrywide, with long-term support servicing them.”
The NCR SelfServ 84 intelligent deposit ATM combines cash recycling with essential consumer services like bill payment, cheque imaging and airtime and data top-ups. It can also identify counterfeit currency, and take it out of circulation. Incorporating cash recycling into Capitec’s self-service network will help the bank to reduce the volume of ‘idle’ cash distributed across ATMs and branches, and provide a more reliable cash audit trail.
“The new ATMs will help Capitec Bank reduce the need for physical cash replenishment, secure against cash fraud, improve ATM availability and free-up branch staff to deliver personalised service to customers”, said Adam Crighton, general manager, Digital First Self-Service Banking, NCR Corporation. “NCR is committed to helping customers improve efficiency, reduce costs and make customer experiences exceptional.”
By balancing the right amount of cash at the right time for their branches, ATMs and vaults, Capitec can provide a better customer experience, improve operational efficiencies, and reduce overall cash costs.
Altron MS and NCR will provide hardware, software and services to support Capitec Bank’s strategy to grow and retain customers.